Forms
Built-in form support
Forms are a powerful tool for collecting customer information, managing cases, and improving processes. With built-in support for forms in your communication platform, you can create and manage customer interactions in an organized and agile way.
Create cases on your website
Give your customers the opportunity to create cases directly on your website through a user-friendly and integrated form. It is a fast and efficient solution that improves both the customer experience and internal case management.
Identification by bank ID
Bank-ID is one of the most reliable and used methods of digital identification in Sweden. By integrating Bank ID into your customer service or platform, you can ensure the highest level of security while simplifying the process for both customers and employees.
Analyze customer behavior
By analyzing customer behavior, you can gain invaluable insights into their needs, preferences, and buying patterns. This information allows you to tailor offers, improve the customer experience and drive better business results.
Solve the customer's problem
With smart and clear forms on the website, you can offer customers a simple and effective way to get help. It saves time for both the customer and your team, while creating a structured process to solve problems quickly and smoothly.
Create forms with a graphical form builder
With a graphical form builder, anyone can create professional and efficient forms without any technical prior knowledge. Drag and drop functionality, customizable templates, and an intuitive interface make it easy to design forms to suit your needs.
Curious about how you can simplify your customer service?
Book a free demo and see how you can manage cases faster, increase customer satisfaction and empower your employees with smart, AI-powered solutions.
©2025 Customer First AB
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