ABOUT Customer first
Get to know us better
Read about our history, meet our team and discover why we are passionate about delivering the best customer service solution.
Hyper-efficient customer service with AI & agents in collaboration
Our ambition since 2015 has been to help our customers modernise and optimise their customer experience and build brand loyalty, while continuously improving the efficiency of the customer service organisation.
The Customer First platform is continuously being developed and refined with large and small improvements, and recently version 8 of the system was launched. Among our customers are several of the most famous and beloved brands in the market, and they have very high demands on customer experience, simplicity and efficiency.
Our highly experienced team in product development, support, sales and management enables us to always do what is best for our customers and their customers.
The Customer First platform is continuously being developed and refined with large and small improvements, and recently version 8 of the system was launched. Among our customers are several of the most famous and beloved brands in the market, and they have very high demands on customer experience, simplicity and efficiency.
Our highly experienced team in product development, support, sales and management enables us to always do what is best for our customers and their customers.
Management
Erik Eskilsson
VD
Founder, innovator and product manager. Former Vice President TDC Sweden, Vice President TDC Internordia, CEO Teleoffice.
Stefan Friis
Försäljningschef
Sales Manager and Partner. Formerly regional manager for Talkdesk, Channel Account manager Avaya, Partner and VP Sales Nordics for Compodium International.
Board
Erik Eskilsson
Founder, innovator and product manager. Former Vice President TDC Sweden, Vice President TDC Internordia, CEO Teleoffice.
Nicklas Storåkers
Former Founder/CEO Avanza, ex CEO Pricerunner, Tech entrepreneur. Founder of Yanno Capital, who is also a co-owner.
Fredrik Jonsson
CEO Besqab. Former CEO of Niam Funds and VP of Skanska.
Roger Forsberg
CTO at Froda, Former Engineering Director at Klarna, CTO at PriceRunner and Avanza.
Curious about how you can simplify your customer service?
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©2025 Customer First AB
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